Refund policy

No Returns or Refunds: At Virtue, we do not accept returns or provide refunds for any purchases made. All sales are final.

No Exchanges:
We do not offer exchanges for items purchased, except in specific circumstances outlined below.

Exceptions for Damaged or Incorrect Items: If you receive an item that is damaged upon arrival, please contact our customer service team at virtuethebrand@gmail.com within 48 hours of receiving the product. Include your full name, order number, description of the issue, and clear photos of the damaged or incorrect item. We will review your claim and, if approved, we will replace the damaged item at no additional cost.
Incorrect Items: If you receive an item that does not match your original order, please contact our customer service team at virtuethebrand@gmail.com within 48 hours of receiving the product. Include a photo of the incorrect item and your order number. We will review your claim and, if verified, we will send you the correct item at no additional cost.

Time Limit: All claims for damaged or incorrect items must be made within 48 hours of receiving the product. Claims made after this period will not be considered.

Shipping Costs: In the event that we approve a replacement for a damaged or incorrect item, we will cover the cost of shipping the replacement to you. You will not be required to return the original item.

Final Decision: Virtue reserves the right to make the final decision on all claims related to damaged or incorrect items.

By making a purchase from Virtue, you acknowledge that you have read, understood, and agree to this No Return, No Refund Policy.
This policy is subject to change without notice. Please check our website for the most current version of our policy.